Mr.Play Sportsbook Review

Like most top UK bookmakers, Mr.Play has bonuses waiting for bettors to claim on its site. However, these offers are not as massive as what we’d prefer as there are only a few available. We only found a welcome bonus and an accumulator bonus on the operator’s promotions page. Nonetheless, these offers are easy to claim and have clear terms and conditions.

Welcome Bonus

Newly registered UK customers at Mr.Play can get a welcome offer of a £10 free bet token on their first deposit. However, there is a catch. To get this bet token, you must top up £10 or more and bet it on odds of 2.00 or greater. Once you place the bet, the bookie will instantly credit you with the welcome bonus free bet. But if you are not credited for some reason, you can contact customer support to log a complaint.

Welcome Bonus Terms and Conditions

Before you claim the Mr.Play welcome bonus, note that certain terms and conditions apply. We’ve examined these T&Cs, and we consider the bonus a good one as no rollover is required. Here are the highlights:

Play Boost

The Play Boost is one of the regular offers available to UK users at Mr.Play. It is an ACCA boost that can give you up to a 77% bonus on your accumulator winnings. We like this bonus as it translates to more potential payouts for bettors who love to place accumulator bets.

However, checking the bonus structure, we discovered that you must have at least 4 selections in your acca bet before the bonus is automatically activated. Besides, since it is not the traditional type of bonus, no wagering requirements apply.

Other Promotions

Although the welcome bonus and Play Boost are the only two bonuses on the Mr.Play promotions page, there are other bonuses you can still claim. The operator offers regular bonuses like free bets, reload bonuses and cashback deals directly to users’ accounts.

You can find these offers in the “New Bonus Offers” tab of your account, as well as what is required to claim them. To check your already active bonuses, click the “My Bonuses” tab.

Mr.Play has disappointed us in this aspect: the unavailability of a loyalty or VIP programme. There are no points to earn on wagers or special perks to enjoy as a loyal punter. Nonetheless, we will continue to check the bookie from time to time and inform you once a reward programme is in place.

Betting markets and odds are some vital aspects to consider in any bookmaker, which is why we’ve taken our time to review them playing at Mr.Play. The operator covers a wide range of betting markets for major and minor sports events, including those in football, NBA, NCAA and so on. You can place different bet types like singles, accumulators and system bets, and accessing these is easy from the betting slip section.

Betting Markets

A decent number of popular markets are available at Mr.Play. For example, in football betting, we found over 160 different markets for some events. You can bet on cards, corners, halves, combo and so on. Outright bets are also available for those who prefer those long-season options. What we like even more is that the operator has sectioned these different markets into categories, making it easier for punters to go for the ones they prefer. Here are some of the available betting markets at Mr.Play:

• Match winner (win/draw/away)
• Handicap
• Totals under/over
• Prop bets (players)
• Combination bets

Odds

Mr.Play offers competitive odds for most of its events and sports.  The operator’s odds for football, basketball, and golf are pretty much the same as those of a few other UK bookies. In fact, the odds for some football events in the UEFA Champions League, Premier League, and La Liga are higher. In addition, boosted odds are available for some of its events, which you can access from the left sidebar of the sports section.

Featured Sports

Over 30 sports are available at Mr.Play to bet on, each covering numerous competitions and tournaments. You can bet on professional and collegiate matches, and the bookmaker also features various esports games. These include Dota 2, Counter-Strike, League of Legends and Valorant. You can check the stats of each sport and esports event, where information like table rankings, head-to-head and form are provided. Here’s a list of some of the available sports:

• Football
• Basketball
• Golf
• Boxing
• Gaelic Football

Betting Features

A couple of innovative betting features are available at Mr.Play Sportsbook, which we explored while playing. These features give bettors more control over their wagers and enhance the betting experience. You will find features peculiar to live betting and those centred around pre-match and general betting.

Live Betting

Mr.Play’s live betting platform is superb, allowing UK punters to wager on games that are currently in play. Various sports and events are covered for live betting, and when we accessed some of these events, we found numerous markets. You can bet on teams to score the next goal, totals under/over, match winners, etc.

To access live betting at this UK bookie, click the “IN PLAY” tab on the left sidebar of the site. You have the option to choose between “Event View”, which shows a single live event and its markets or “Overview”, which shows the list of current in-play games.

Live Streaming

This is another betting feature available at Mr.Play to complement live betting. You can stream almost all esports games in real time, while live streaming is only available for a few sports. To stream events at the betting site, you will see a “play” icon next to the events list. Click the icon, and it will display the video feed for you to follow the game.

We were able to stream games in HD quality. Like other bookies with live streaming, Mr.Play also allows punters to switch the streams to full screen and mute the sound.

Early Cash Out

Mr.Play has a cash-out feature that allows bettors to settle their bets even before all the events in their betting slip are concluded. We were able to take advantage of this feature during our test of the bookmaker. Early cash out is available for both pre-match and live betting. However, note that it only applies to bets with minimum odds of 1.10 or greater and at least a £0.10 stake.

When comparing Mr.Play’s cash-out value with that of a few top operators, they are pretty similar. The only noticeable difference is that some operators offer partial cash-out, while Mr.Play Sports only offers full cash-out.

Bet Builder

In an era when customisable betting experiences are gaining traction, we are impressed to see that Mr.Play offers Bet Builder. With this feature, we were able to customise some of our bets, cooking up combination markets that ideally do not exist. The Bet Builder feature is available for popular sports, including football, American football, and tennis.

Checking the combinable markets available for Bet Builder, we found options like match-winner, both teams to score, totals under/over, etc.

Several popular fiat-based options are available at Mr.Play for UK punters to use for deposits and withdrawals. The bookmaker accepts debit cards, e-wallets and bank transfers, and the entire transaction process is straightforward. We were able to top up our account and withdraw winnings with ease. But bear in mind that, as per UK regulations, you will need to verify your identity with the operator before you can deposit or withdraw.

Processing-wise, Mr.Play Sportsbook is average and similar to most UK bookies. Deposits are processed instantly after successful identity verification, but withdrawals take between 1 and 6 days. The minimum deposit and withdrawal amount allowed is £10, while the maximum payout amount is £7,000. The bookie processes all transactions fee-free.

We understand the ease of mobile gaming, which is why we are pleased with Mr.Play for optimising its platform for mobile usage. The sports betting site can be accessed on smartphones and tablets through up-to-date web browsers. Testing the mobile site, we were able to place pre-match and live bets on various sports, claim bonuses, use the live stream feature, cash out winnings, and so on.

That said, note that there is no native Mr.Play app to install on Android or iOS devices. But this is not much of a miss considering how optimised the mobile site is.

Mr.Play has a minimalist and visually attractive website. We were easily drawn in by the simple blue and white colour palette, and navigating around the site is super easy. There are two main menus, one at the top and another on the left sidebar. These menus provide access to pages of the site, including the sports section and promotions page.

Apart from the easy navigational experience, registering an account with the bookie is also straightforward. We were only required to provide basic information, and the entire process took less than 3 minutes. Still on the user experience, Mr.Play has done well to include a search bar in its sports section to search events. You can also filter events by hours, days or weeks.

The UK Gambling Commission is one of the strictest regulatory bodies, and Mr.Play has a valid licence from the commission. This means it is legitimate to operate in the UK, and you can hold the betting site to a high standard. Regarding security, Mr.Play uses SSL to encrypt its platform, making it secure for customers to use. It also has an IBAS seal, which indicates that you can report it to the body for alternative dispute resolution.

To further enhance the safety of users’ data, Mr.Play Sportsbook has also registered with EDPO. So, as a UK punter with the operator, you can make a request to EDPO to know if your data privacy has not been breached.

To properly evaluate the efficiency of Mr.Play customer support, our experts put the available support options to the test. The first option is the live chat available to registered users 24/7. It took an average of 2 minutes for the operator to respond to our chats. But on the good side, you won’t need to battle with a bot to reach human support through live chat.

The other available support option is email. You can reach out to the bookmaker at [email protected]. When we used this option, it took more than two hours for enquiries to be properly attended to. Other ways to get assistance from Mr.Play are through its comprehensive FAQ section and some helpful topics posted on its “Magazine” page.