Smartico.ai at BiS SiGMA South America 2026: see the future of player engagement live
If you haven’t come across Smartico.ai yet, São Paulo is a great place to meet them.
As the first unified Gamification & CRM Automation system, it’s a powerhouse for iGaming operators looking to drive real loyalty and retention – the kind of toolkit that makes a real difference to how players engage, and how teams operate day-to-day.
Smartico will be at stand N160 for BiS SiGMA South America 2026, running live demos back to back.
What Smartico does
Smartico helps operators build experiences that keep players coming back. This includes tournaments, leaderboards, loyalty programmes, and personalised CRM journeys, all configurable, all automated, and all designed to move the needle on retention. It handles the complexity behind the scenes so operators can focus on what matters: growing their business.
What’s new: AI agents

The big talking point at this year’s show will be Smartico’s AI Agents. These aren’t your typical generic chatbots. Each one is purpose-built to handle a specific job that usually eats up hours of your team’s time.
● The General Help Agent answers questions about software features and configurations around the clock.
● The Data Analyst Agent connects directly to your data warehouse and turns plain-language questions into charts, insights, and reports.
● The Wheel Design Agent takes a description or reference image and produces a fully styled Spin the Wheel asset in minutes.
● The Popups Builder Agent generates complete popup templates (layout, styling, animations, the lot) with production-ready code you can deploy without touching your dev team.
● The Doodle Agent, the newest addition, lets you describe your game mechanics, upload your brand assets, and build a fully custom doodle game ready to drop straight into your campaigns
● And the Create an Image Agent takes a description or reference image and generates custom visuals instantly, right inside the Backoffice, ready to use across missions, badges, tournaments, mini-games, and more.
More agents coming soon…
See it all live at SiGMA São Paulo
There’s a big difference between reading about software and watching it work in real time. The Smartico team will be on hand throughout the event for live demos, and happy to dig into the specifics of how the software can work for your operation.
BiS SiGMA South America runs from April 6-10, 2026, in São Paulo. Find Smartico at stand N160, but don’t forget to book your live event demo beforehand.



